Renew and Save

A renewal offer is now available for 2019/20 Season Passholders!

Save $20 when you renew your Season Pass!

If you held on to your 2019/20 Season Pass Band you can scan directly through the front gates for entry.

You must reserve your visit date and entry time in advance.

Offer ends 31 October 2020.

Please follow the steps below to renew:

  1. Click here
  2. Select the pass you wish to purchase (Silver, Gold or Platinum).
  3. Select the quantity of passes you would like to renew under 'Season Pass - Renewal' (cannot exceed number of passes purchased last season).
  4. Enter in your renewal verification details (these have been sent to your email).
  5. Complete the form
  6. If you are renewing more than one pass, repeat steps 4 & 5 (Season Pass ID's must match first and last name of renewing passholder).
  7. Follow the prompts to complete your purchase with your preferred payment.

If you purchased a 2019/20 Season Pass between 9 July 2019 and 21 February 2020 you will be eligible for the 2020/21 Season Pass renewal offer.

The offer will be available online only.

The renewal offer ends Saturday 31 October.

You will be able to collect a new band from the Season Pass Centre on your first visit.

Renewing Passholders will have their photo used last season carried over. You will not be required to upload another photo at time of purchase.

Ages 4 and over require a Season Pass or ticket for entry.

If you did not receive an email from us which included your renewal details please contact our Guest Services Department on 13 96 97 Monday to Friday 10am to 3pm or email us at Please remember to check your junk or spam folders.

Details on how to renew were sent out via email.

To update your details, please contact our team on 13 96 97 Monday to Friday 10am to 3pm or email us at

All Guests are required to reserve their visit date and entry time in advance.

To reserve, visit our online store here and use the barcode on your Season Pass confirmation voucher to proceed.

Reservation is subject to change in line with NSW Government advice and restrictions.