Season Passes

You’ll need to collect your pass band from the Season Pass Centre before you enter the park. To avoid queues, you can collect yours on one of the following dates:

• Saturday 21 October, 9am to 12pm
• Tuesday 24 October, 3pm to 7pm
• Saturday 28 October, 3pm to 6pm
• Wednesday 1 November, 3pm to 6pm

Alternatively, the Season Pass Centre will be open during Park operating hours.

If you are collecting bands on behalf of others, please bring your confirmation voucher and their photo to attach to the pass. 

Renewing Passholders: If you have held on to your previous season pass band, you do not need to collect a new one. Simply, scan your previous band at the front gate for entry. If you have lost or damaged your Season Pass Band, a new one can be collected from the Season Pass Centre. 

Bring-a-Friend Ticket 

Season Passholder can collect the free ticket from the Season Pass Centre. Friend must be present with the passholder. Single entry day ticket only and valid for use on day of pick up. Not valid for use on your first visit. Multiple Bring-a-Friend Free tickets cannot be used on the same day.

Bring-a-Friend Discount

Discounted Day Ticket redeemed at Ticketing Services. Passholder must be present to redeem discount.  Single entry day ticket only and valid for use on day of pick up.

Number of discounted tickets available per day:

• Platinum Plus Passholders: Up to 3 friends per day per passholder.
• Platinum Passholders: Up to 2 friends per day per passholder.
• Gold Passholders: 1 friend per day per passholder. 

Food & Beverage

Passholder must be present when ordering and must present their Season Pass Band. Discount valid on 1 meal only per passholder. Not valid in conjunction with other offers or discounts. Souvenir Sipper included in discount. Excludes alcohol.

Retail

Discount excludes lockers, cabanas and Raging Xpress. Not valid in conjunction with other offers or discounts.

Parking

Must present Season Pass Band or online order confirmation/voucher at the car park booth to redeem free parking/ discount per vehicle. Passholder must be present. 

Cabanas

Available for purchase at In Park Services.

Platinum Plus and Platinum Passholders discount valid for in Park cabana purchases only, no advance reservation, subject to availability. Inclusions subject to change. Discount not available online. Discount applies to full price items only. Platinum and Gold Passholder food discount does not apply through Order Up. 

Raging Xpress

Available for purchase in Park only. Raging Xpress will operate from 11am until one hour prior to closing. No advance reservation. Platinum Plus and Platinum Passholder discount valid for 1 Raging Xpress band per visit. Operation of Raging Xpress is subject to change without notice. 1 free Raging Xpress Pass per Platinum Plus Passholder per season, subject to availability. Raging Xpress available from In Park Services.

Perks subject to change without notice.

Don't want the fun to end? Present your Day Ticket at the Season Pass Centre to upgrade to a Silver, Gold, Platinum or Platinum Plus Season Pass. Just pay the difference between the value of your ticket and the pass you wish to upgrade to. Upgrades from a Day Ticket must be done on the day of your visit and are on gate pricing. Upgrades not available with online sale pricing.

These terms and conditions form part of the Terms & Conditions of Purchase and use of Season Passes for Raging Waters Sydney. You will be deemed to have accepted these terms and conditions when purchasing a Season Pass.

You must scan your Season Pass band at the pods when entering the Park and wear your Season Pass Band at all times when in the Park.

Upon issue of your Season Pass Band a photograph of the registered user)will be taken by us at the Season Pass Centre or Ticketing Office and uploaded onto your Season Pass Band for the purpose of allowing you entry to the Park and verifying use of your Season Pass Band in-Park.

When your Season Pass Band is used in-Park a photograph of the registered user of the MyBand is displayed at the register for verification purposes. If the photograph of the registered user does not match the wearer of the MyBand then the band may be confiscated and:

• the wearer will be required to purchase a single day entry ticket or leave the Park immediately.
• we may (depending upon the circumstances of mis-use and at our sole discretion) notify the registered user of the band that their Season Pass Band is cancelled preventing any further entry into the Park.

Your Season Pass Band may also be cancelled in accordance with the terms and conditions of purchase and use of season passes to the Park.

You are responsible for the security of your Season Pass Band and preventing it from theft or misuse as you remain liable for any purchases made by a third party using your Season Pass Band.

You must advise us without delay if your Season Pass Band is lost or stolen to ensure the band is deactivated.

If your Season Pass Band is damaged or does not work properly or is lost or stolen then a new Season Pass Band will be issued to you (a replacement fee of $5 is payable unless it does not work properly) and any balance of funds shall be transferred to your new Season Pass Band.

You can load funds onto your Season Pass Band at any time during Park operating hours as many times as you like by either using a credit card or a debit card.

Your Season Pass Band can be used for retail and food & beverage items.

If you wish to use your Season Pass Band to make a purchase advise our team member and then tap it against the RFID scanners. Our team member will then confirm payment once your Season Pass Band is properly scanned at the point of sale.

Any purchase that you wish to make that exceeds the available balance of your Season Pass Band shall require you to pay the difference by another payment method e.g. eftpos or credit card.

If you want us to provide details of what purchases have been made using your Season Pass Band please see our team members at Guest Services or Ticketing Office where (subject to verification of your identification) the information will be provided to you.

If there is any unused balance on your MyBand at the end of the operating season you can contact our Guest Services team who will organise a refund.

The Season Pass Band issued to you shall at all times remain the property of Raging Waters Sydney Pty Ltd.

A valid Season Pass Band can only be transferred to another person if it has not been previously used to gain entry into the Park during the current operating season. Please visit the Ticketing Office to do so. Once a Season Pass Band has been used for the season, it cannot be transferred.

Season Passes are non-refundable and cannot be redeemed for cash or credit.

Season Passes are valid for one season and may not be transferred to following seasons.

Season pass pricing and inclusions are subject to change without notice. Discounts may only be redeemed in Park on day of visit. Food discounts do not apply to Cabana food services.

You are referred to the terms of our Privacy Collection Statement which addresses the manner in which we collect and use any personal information that may be provided.

If you have any questions about your Season Pass Band at any time please contact our team by calling (02) 8857 1000 or visit the Ticketing Office at the Park.

Question not answered here? Call us on 8857 1000 between 10am and 3pm or email us at support@ragingwaterssydney.com.au