Sunday 5 November 2023 - PARK IS CLOSED DUE TO THE WEATHER
Passholder Perks & Information
Get out that Season Pass – it’s another great day to play!
As a Passholder, you get so much more than a summer full of waves, drops, and splashes! This is the place to come to review your perks, check out the latest Bring a Friend Days, plan for exclusive Passholder events and more!
PASSHOLDER SPECIALS
2024/2025 Passholder Monthly Specials coming soon.
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Here is the deal with your Passholder Perks
PLATINUM + PERKS
- Unlimited admission for the 24/25 season
- FREE parking every visit
- 3 FREE Bring-a-Friend Tickets (single use, not valid on first visit or same day)
- Discounted day tickets for up to 2 friends per visit
- 1 FREE Souvenir Sipper with UNLIMITED season refills (exclusive to Platinum Plus)
- 1 FREE Raging Xpress use
- 25% off Raging Xpress
- 50% off food all season (limited time offer. Purchase your Season Pass before 3 November 2024. Discount not applicable to alcohol, Souvenir Sipper Cups & All-day Refills)
- 30% off cabana bookings made in-park (online bookings not applicable)
PLATINUM PERKS
- Unlimited season admission for the 24/25 season
- FREE parking every visit
- 2 FREE Bring-a-Friend Free Tickets (single use, not valid on first visit or same day)
- Discounted day tickets for up to 2 friends per visit
- 50% off food all season (limited time offer. Purchase your Season Pass before 3 November 2024. Discount not applicable to alcohol, Souvenir Sipper Cups & All-day Refills)
- 20% off Raging Xpress
- 20% off in-park cabana bookings
GOLD PERKS
- Unlimited season admission for the 24/25 season
- 40% off parking every visit
- Discounted day tickets for up to 1 friends per visit
- Discounted day ticket ($44.99) for up to 1 friend per visit
SILVER PERKS
- Season admission 24/25 season (excludes entry on Saturdays in January)
- Enjoy over 40 attractions
FREE Bring-a-Friend Tickets
Platinum + (3 FREE tickets), Platinum (2 FREE tickets) and Gold (1 FREE ticket)
- Valid any public open operating day
- Season Passholder can collect the free ticket from the Season Pass Centre. Friend must be present with the passholder.
- Single entry day ticket only and valid for use on day of pick up.
- Not valid for use on your first visit.
- Multiple Bring-a-Friend Free tickets cannot be used on the same day.
- The additional bring a friend free ticket for renewing Season Passholders is only valid for the 2023/24 season and can be used in conjunction with an existing bring a friend free ticket.
- Only 1 additional ticket per renewing Season Passholder.
Bring-A-Friend Discount Tickets
Platinum + (2 discount tickets per day)
Platinum (2 discount tickets per day)
Gold (1 discount ticket per day)- Save up to $30 with discounted tickets
- Discounted Day Ticket redeemed at Ticketing Services.
- Passholder must be present to redeem discount.
- Single entry day ticket only and valid for use on day of pick up.
Free Parking
Platinum + and Platinum Perk
- Show your Season Pass when you enter the Park
- Additional copy?
Discounted Parking
Gold Perk
- Show your Season Pass when you enter the Park and receive a 40% discount
- Additional copy?
Retail and Food Discounts
Platinum + (50% discount) and Platinum Perk (50% discount)
- Limited Time Offer: Purchase your Season Pass before 3 November 2024.
- Show your Season Pass card at any Raging Waters Food or Retail location to receive your discount.
- Passholder must be present when ordering and must present their Season Pass Band.
- Discount valid on 1 meal only per passholder.
- Discount not applicable to alcohol, Souvenir Sipper Cups & All-day Refills
- Discount excludes lockers, cabanas and Raging Xpress.
- Not valid in conjunction with other offers or discounts.
Raging Xpress Discounts
Platinum + (25% discount) and Platinum Perk (20% discount)
- Available for purchase in Park only.
- Raging Xpress will operate from 11am until one hour prior to closing.
- No advance reservation.
- Platinum Plus and Platinum Passholder discount valid for 1 Raging Xpress band per visit.
- Operation of Raging Xpress is subject to change without notice.
Cabana Discounts
Platinum + (30% discount) and Platinum Perk (20% discount)
- Available for purchase at In Park Services.
- Platinum Plus and Platinum Passholders discount valid for in Park cabana purchases only, no advance reservation, subject to availability. Inclusions subject to change.
- Discount not available online.
- Discount applies to full price items only.
- Platinum and Gold Passholder food discount does not apply through Order Up.
FREE Souvenir Sipper with Unlimited Season Refills
Platinum + Perk
- Show your Season Pass card at any Raging Waters Food or Retail location to get your souvenir cup.
- Present your souvenir cup at any Raging Waters Food location to get free refills all season.
- Additional details?
FREE Raging Xpress
Platinum + Perk
- Raging Xpress available from In Park Services.
- 1 free Raging Xpress Pass use per Platinum Plus Passholder per season, subject to availability.
Want to upgrade your pass? It is easy! Visit our Guest Services Booth at the front of the park
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Discover Raging Waters
Navigate your way to a perfect day.
Explore all our thrilling rides, restaurants and dining options.
Cabanas
Make it a VIP visit!
There’s no better way to enjoy Australia's Largest Waterpark than with your very own private, shaded cabana.
Raging Xpress (Skip The Queue)
Wait less and slide more with Raging Xpress
Focus on having fun again and again on your favourite slides and reduce your queue time by up to 80%.
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Season Pass Collection
The Season Pass Centre is open on operating days for you to collect your pass band. However, if you wish to collect your pass band beforehand, we’ll have the Season Pass Centre open at the following times:
Sat, 26th of Oct, from 10am-3pm
Tue, 29th of Oct, from 3.30pm - 6:30pm
If you are collecting on behalf of others, please bring your confirmation email and their photo to attach to the pass (this can just be on your phone).
Please note, if you've renewed your season pass, you can keep using with your pass band from last season – it'll grant you entry for all the fun in the upcoming season! -
You've got questions. We've got answers.
I purchased a Season Pass, what's next?
New Season Pass Holder:
If you have purchased a season pass for the first time this season, you will need to get a band processed for you on your first visit to the park or at one of our early pass collection days (dates to be announced soon). Please bring with you the Order confirmation email, as we will
need to scan the barcode attached.
Renewal Season Pass Holder:
If you have renewed your season pass for the coming season and;- Kept the same pass level - you can continue to use the same band as last season
- Upgraded to different pass level – you will need to get a new band processed for you on your first visit to the park or on one of our early pass collection days (dates to be announced soon). Please bring with you the Order confirmation email, as we will need to scan the barcode attached.
All Season Pass bands can be processed at the Season Pass Centre located in the standalone building before the main gate, or at the Ticketing Office located to the left of the main gates.
How do I get my perks?
Your perks are loaded automatically onto your Season Pass card from your home park (where your Season Pass card was processed). Simply show your Season Pass card to redeem your perks at any applicable locations.
How do I upgrade my Season Pass?
Visit the Season Pass Center or Ticketing Office and our amazing staff will upgrade any Season
Pass.Can I upgrade my Day Ticket to a Season Pass?
Yes. Visit the Season Pass Center or Ticketing Office before or on the day of your visit to upgrade any your Day Ticket to a Season Pass.
What if I lose my Season Pass Card?
If you lose your Season Pass card, stop by Guest Services for a replacement! Replacement cards are $25.
Can I refund my Season Pass?
Season Passes are non-refundable.
Why isn’t my Season Pass not yearly?
Raging Waters Sydney isn’t open year-round!
- Kept the same pass level - you can continue to use the same band as last season
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Season Pass Terms & Conditions
These terms and conditions form part of the Terms & Conditions of Purchase and use of Season Passes for Raging Waters Sydney. You will be deemed to have accepted these terms and conditions when purchasing a Season Pass.
You must scan your Season Pass band at the pods when entering the Park and wear your Season Pass Band at all times when in the Park.
Upon issue of your Season Pass Band a photograph of the registered user)will be taken by us at the Season Pass Centre or Ticketing Office and uploaded onto your Season Pass Band for the purpose of allowing you entry to the Park and verifying use of your Season Pass Band in-Park.
When your Season Pass Band is used in-Park a photograph of the registered user of the MyBand is displayed at the register for verification purposes. If the photograph of the registered user does not match the wearer of the MyBand then the band may be confiscated and:
- the wearer will be required to purchase a single day entry ticket or leave the Park immediately.
- we may (depending upon the circumstances of mis-use and at our sole discretion) notify the registered user of the band that their Season Pass Band is cancelled preventing any further entry into the Park.
Your Season Pass Band may also be cancelled in accordance with the terms and conditions of purchase and use of season passes to the Park.
You are responsible for the security of your Season Pass Band and preventing it from theft or misuse as you remain liable for any purchases made by a third party using your Season Pass Band.
You must advise us without delay if your Season Pass Band is lost or stolen to ensure the band is deactivated.
If your Season Pass Band does not work properly (due to a technical fault) then a new Season Pass Band will be issued to you free of charge. If your band is damaged, lost or stolen then a replacement fee of $5 is payable. Any balance of funds will be transferred to your new Season Pass Band.
You can load funds onto your Season Pass Band at any time during Park operating hours as many times as you like by either using a credit card or a debit card.
Your Season Pass Band can be used for retail and food & beverage items.
If you wish to use your Season Pass Band to make a purchase advise our team member and then tap it against the RFID scanners. Our team member will then confirm payment once your Season Pass Band is properly scanned at the point of sale.
Any purchase that you wish to make that exceeds the available balance of your Season Pass Band shall require you to pay the difference by another payment method e.g. eftpos or credit card.
If you want us to provide details of what purchases have been made using your Season Pass Band please see our team members at Guest Services or Ticketing Office where (subject to verification of your identification) the information will be provided to you.
If there is any unused balance on your MyBand at the end of the operating season you can contact our Guest Services team who will organise a refund.
The Season Pass Band issued to you shall at all times remain the property of Raging Waters Sydney Pty Ltd.
A valid Season Pass Band can only be transferred to another person if it has not been previously used to gain entry into the Park during the current operating season. Please visit the Ticketing Office to do so. Once a Season Pass Band has been used for the season, it cannot be transferred.
Season Passes are non-refundable and cannot be redeemed for cash or credit.
Season Passes are valid for one season and may not be transferred to following seasons.
Season pass pricing and inclusions are subject to change without notice. Discounts may only be redeemed in Park on day of visit. Food discounts do not apply to Cabana food services.
You are referred to the terms of our Privacy Collection Statement which addresses the manner in which we collect and use any personal information that may be provided.
If you have any questions about your Season Pass Band at any time please contact our team by calling (02) 8857 1000 or visit the Ticketing Office at the Park.
The season generally runs from November through to April. The 2023/24 season will end on Sunday 28 April 2024*. The operating calendar for the 2024/25 season has not been released yet.
* season dates subject to change
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