Guests may process their season passes and learn more about the benefits of a season pass at our Season Pass Centre.

Hours of operation:


The Season Pass Centre will be open during Park operating hours.

Weekends: 9.30am - 5pm

For more information, please review some Frequently Asked Questions below:

The account function is not required in park this season, so it will not be available. If you wish to put money on your Season Pass Band, visit the box office, guest services or any retail outlet in the park and our friendly staff will be able to assist.

You are able to have any funds remaining on your season pass from last season transferred over to your new pass or refunded. Just submit your request here

Season passes can be picked up from the Season Pass centre. Season Passes are not able to be posted.

The bring a friend discount is a 50% off our front gate single day admission ticket. This is only available on Tuesdays & Wednesdays throughout the operating season and can only be purchased at the park. The friend must be accompanied by a season pass holder to receive the discount. The discount is applicable to 1 friend per season pass holder per day.

The Bring-a-Friend Free ticket is a single entry day ticket. Platinum Season Passholders receive 2 Bring-a-Friend Free tickets and Gold Season Passholders receive 1 Bring-a-Friend Free ticket. This can be used by a friend of a season passholder to visit the park once during any single operating day throughout the season, excluding Sundays & Public Holidays and your first visit. The ticket can be collected from Ticketing Services on the selected day of use. The friend must be accompanied by a season passholder.

The 20% food, beverage and retail discounts can be redeemed at any of our food or retail outlets in the park. This can be used as many times as you like across the season. You will need to show your season pass band at your chosen outlet when placing your order to receive your discount.

Parking starts from $10 per day. Our Platinum pass holders receive free parking, while our Gold passholders receive a 40% discount.

The SkyCoaster and Cabana discounts can only be utilised in park. SkyCoaster rides and Cabanas are subject to availability at a first come, first serve basis.